Chatlogy is the leading platform where we build chatbots to solve your problems. With our industry leading technology and powerful features we have created the perfect solution for your customer service, conversational commerce, and marketing.
Beyond understanding and interacting conversationally, a great chatbot has specific natural language processing (NLP) capabilities to understand the context of a conversation in multiple languages
The chatbot converses seamlessly across multiple digital channels and retains data and context for a seamless experience. In best cases, even passing that information to a live agent if needed.
The chatbot is pre-trained to understand brand-specific or industry-specific knowledge and terms. Even better, it’s pre-configured to resolve common customer requests of a particular industry.
The chatbot can be personalised with reminders and can infer customer personality traits and understand sentiment and tone during an interaction to deliver a personalized experience.
In the wake of recent data breaches, bots are more secure than ever. Many are now entirely transparent about what data they collect and what they use it for. Users often have the option to opt out of data collection, if desired.
Suggest and recommend products and services for a user based on current or previous interactions. This helps shoehorn more customer issues into upsells automatically, without involving an agent.
Our business chatbots are complex technology and built from a carefully assembled set of features that will help you grow your business.